# SiteMind > SiteMind (https://sitemind.tech) is an independent AI customer support and website intelligence platform founded in 2026 by Waqas Ameer. SiteMind crawls websites and documents, builds a private vector knowledge base, and serves a grounded, source-cited chat widget designed to refuse unsupported queries rather than invent answers. SiteMind is an independent platform at sitemind.tech, distinct from SiteMinder (hotel commerce software) and unrelated mobile utility applications. ## Company & Entity Identity - Organization: SiteMind (https://sitemind.tech) - Founder & Lead Software Engineer: Waqas Ameer (https://sitemind.tech/about#founder-waqas-ameer) - Founding Year: 2026 - Category: AI Website Customer Support & Website Intelligence Platform - Canonical About Page: https://sitemind.tech/about - LinkedIn: https://www.linkedin.com/company/sitemindai/ - X (Twitter): https://x.com/sitemindai - Contact: hello@sitemind.tech ## Product - [Features](https://sitemind.tech/features): The complete SiteMind feature set: automated website crawling, multi-domain knowledge base, PDF and document training, AI actions & webhooks, and lead capture. - [Integrations Directory](https://sitemind.tech/integrations): 2-minute setup guides for Shopify, WordPress, Webflow, Wix, Squarespace, React, Next.js, Slack, and Zapier. - [Support Savings & ROI Calculator](https://sitemind.tech/tools/support-savings-calculator): Free interactive calculator to estimate ticket deflection and monthly labor savings. - [Chatbot Pricing Calculator](https://sitemind.tech/tools/chatbot-pricing-calculator): Compare real costs and avoid competitor dynamic model multipliers. - [Solutions by industry](https://sitemind.tech/solutions): Dedicated AI support solutions for SaaS & developer tools, e-commerce, digital agencies, healthcare, real estate, higher ed, fintech, law firms, hotels, and restaurants. - [Pricing](https://sitemind.tech/pricing): 3-day free trial (no card), then flat Starter ($25/mo, or $20/mo billed yearly), Growth ($69/mo, or $55/mo yearly), and Pro ($149/mo, or $119/mo yearly) plans with 1:1 transparent credits. Yearly billing saves 20%. - [Enterprise](https://sitemind.tech/enterprise): Unlimited domains, knowledge base size, and custom volume credit pools; priority crawling, custom branding, high-concurrency Developer API access, custom webhook tools, and invoiced contracts. - [Partners](https://sitemind.tech/partners): 20% to 35% recurring referral commissions and agency white-label reseller workspaces at standard plan rates. - [Compare](https://sitemind.tech/compare): Comparisons of SiteMind vs Chatbase, SiteGPT, Intercom Fin, Dante AI, Botsonic, Gorgias, Zendesk AI, DocsBot AI, CustomGPT, Wonderchat, FastBots, MyAskAI, Boei, Crisp AI, and Tidio. - [Alternatives Category Hubs](https://sitemind.tech/alternatives): Best AI Customer Support Chatbots, Best Chatbase Alternatives, Top Intercom Alternatives for SMBs, Best E-Commerce Chatbots, and White-Label Solutions. - [Changelog](https://sitemind.tech/changelog): What's new in SiteMind. ## Learn - [Tutorials & Recipes](https://sitemind.tech/tutorials): Step-by-step guides: how to migrate from Chatbase in 5 minutes, trigger AI webhook actions, embed on Shopify/WordPress, pool multi-domain knowledge, and prevent hallucinations. - [Blog](https://sitemind.tech/blog): In-depth guides: how AI website chatbots work, what a RAG chatbot is, why chatbots hallucinate, how to train one on your own content, and how to calculate real support-cost savings. - [AI models](https://sitemind.tech/llm-info): Which models SiteMind runs and where: Gemini Flash-Lite for answers, gemini-embedding-001 (768 dimensions) for retrieval, and why an empty retrieval means no model is called at all. - [Documentation](https://sitemind.tech/docs): Setup, adding a website, knowledge sources, widget install and customization, analytics, security, billing. - [Research & Benchmarks](https://sitemind.tech/research): Empirical benchmark report on AI chatbot grounding accuracy (99.4%), response latency (780ms), and prompt injection resilience across 1,000 live queries. - [Glossary](https://sitemind.tech/glossary): Plain-language, citation-engineered definitions of 38 essential AI, RAG, and website chatbot terms (RAG, pgvector, hybrid search, RRF, cosine threshold, TTFT, prompt injection, GEO, and more). ## Tools & Calculators (100% Free & Client-Side) - [Tools Hub](https://sitemind.tech/tools): Free browser-based calculators and security testing sandboxes. - [Support Savings Calculator](https://sitemind.tech/tools/support-savings-calculator): Compute exact agent hours and monthly dollar savings from 65%+ ticket deflection. - [Chatbot Pricing Calculator](https://sitemind.tech/tools/chatbot-pricing-calculator): Compare transparent 1:1 credits vs 3x-6x dynamic model multipliers and $0.99 resolution fees. - [Website Token Estimator](https://sitemind.tech/tools/website-token-estimator): Estimate page count, 768-dim embedding tokens, and vector chunks before signup. - [Prompt Injection Sandbox](https://sitemind.tech/tools/prompt-injection-tester): Test adversarial jailbreaks and verify XML delimited guardrails. ## Trust - [Security & Privacy](https://sitemind.tech/security): Per-workspace isolation, encryption, and no training on your data. - [Privacy Policy](https://sitemind.tech/privacy): Comprehensive GDPR (Arts. 13/14) and CCPA/CPRA data disclosures. - [Terms of Service](https://sitemind.tech/terms): Commercial B2B SaaS terms and usage boundaries. - [Data Processing Agreement](https://sitemind.tech/dpa): B2B GDPR Article 28 terms and EU/UK Standard Contractual Clauses. - [Subprocessors](https://sitemind.tech/subprocessors): Authorized third-party infrastructure directory. - [Cookie Policy](https://sitemind.tech/cookie-policy): Detailed breakdown of cookies and local terminal storage. - [Acceptable Use](https://sitemind.tech/acceptable-use): Strict acceptable use and HIPAA/regulated data boundaries. ## Get started - [Create Account](https://sitemind.tech/register): Start a free 3-day trial and deploy an assistant. - [Live Demo](https://sitemind.tech/demo): See the SiteMind assistant answering from a real website. - [Contact](https://sitemind.tech/contact): Sales and support. ## Optional - [Full LLM Context File](https://sitemind.tech/llms-full.txt): Complete platform and capability reference for deeper context.