A friend asked me why her website was not converting. I spent five minutes on it and had a question any customer would ask. There was no way to ask it. A contact form, a live chat that opened at 9am Pacific, and nothing else. I told her the site was turning people away at the door.
That weekend I put together something rough: a widget that read her pages, learned her inventory, and answered questions in her voice. Shipping times, materials, care instructions. Nothing fancy. It just knew the site.
Two weeks later she messaged me: “Someone in Berlin bought a vase at 2am. The bot answered four questions before they checked out.” That was the moment I understood what I had made. Not a support tool. A sales assistant that works while you sleep.
SiteMind is that thing, made properly and given a name. It works for a one-person shop and for a company with thousands of pages. The size of the operation does not matter. What matters is whether your site can answer for itself.
We are four people. We chose to stay small because small means you can still pick up the phone. If something breaks on a Sunday, one of us is on it. If you write to us, a human who knows the code writes back.
from a small desk —
