We conduct peer-audited benchmark studies evaluating RAG grounding accuracy, adversarial prompt injection resilience, streaming latency, and true total cost of ownership across modern website AI architectures.
An Empirical Evaluation of 1,000 Live Customer Inquiries Across 5 Production AI Architectures
99.4%
Citation Grounding
SiteMind verified source grounding rate (vs 71.2% Naive Baseline)
0.6%
Hallucination Rate
Fabricated claims on out-of-domain traps (vs 28.8% Naive Baseline)
780ms
Time-to-First-Token
Sub-second SSE streaming latency (vs 2,850ms Competitor Average)
$7.45
Cost per 1,000 Chats
Flat 1:1 credit cost (vs $990.00 on Intercom Fin $0.99/res)
Tested Architectures: SiteMind, Chatbase, Intercom Fin, CustomGPT, Naive GPT-4o
Read Full Benchmark Study100% Reproducible Test Suites
All prompts, scoring rubrics, and evaluation harnesses are documented and runnable via CLI (`pnpm geo:eval-lab`).
Zero Synthetic Inflation
Tested queries reflect real-world production support logs with authentic typos, ambiguous queries, and edge cases.
Full-Stack Physical Latency
Latency figures measure real client browser token arrivals over HTTP/2 SSE connections, not idealized server logs.
Get 99.4% citation grounding, sub-second streaming answers, and 1:1 honest credit pricing on your website in 2 minutes.