Product
SiteMind reads your content, answers your customers accurately, and shows its sources — so you get an AI assistant you can actually trust, live on your site in minutes.
Knowledge
Point SiteMind at your website and it does the reading. No scripts to write, no answers to type out by hand.
Give it your URL and it reads every page — products, FAQs, docs, blog posts — and turns them into answers. It reads a typical site in minutes, not days.
Under the hood
A polite crawler follows your sitemap and links, respects robots.txt, and cleans each page down to readable content before indexing.
Sites built with React, Vue or other modern frameworks often hide their content from simple tools. SiteMind reads those too, so nothing important gets missed.
Under the hood
Pages that return an empty shell are automatically re-fetched through a headless browser renderer, only when needed.
Add knowledge that isn’t on your website — PDFs, Word docs, spreadsheets, plain text, or a list of FAQs. It all becomes answerable in one place.
Under the hood
Supports PDF, DOCX, TXT, Markdown and CSV, plus direct FAQ import.
Pull knowledge straight from Notion, GitHub, Confluence, Google Drive and Dropbox — so your assistant knows what your team knows.
Under the hood
Five OAuth connectors behind one sync engine; access tokens are stored encrypted, never in plain text.
Not happy with how it answers something? Open your knowledge base, edit the text, and the change is live immediately. You’re always in control of what it says.
Under the hood
Editing a knowledge chunk re-embeds it synchronously and clears the answer cache.
Set it to re-read your website every day, week, or month. When your prices or policies change, your assistant keeps up on its own.
Under the hood
Scheduled recrawls run as background jobs; unchanged pages are skipped to save cost.
Have a main site, a docs site, and a store? Feed them all into a single assistant that answers from everything at once — not three separate bots your visitors have to pick between.
Under the hood
Multiple domains pool into one shared knowledge base and one widget (plan-dependent).
Answers
The whole point is trust. SiteMind answers from your content only — and when it doesn’t know, it says so instead of inventing something.
If the answer isn’t in your content, your assistant tells the visitor it couldn’t find it — it will not guess a price, a policy, or a phone number. No embarrassing hallucinations in front of your customers.
Under the hood
On empty retrieval the assistant returns a fixed “couldn’t find that” reply with no model call at all — non-hallucination by construction.
Each answer comes with clickable source links back to the exact page it used, so visitors (and you) can verify it in one click.
Under the hood
Deduplicated citations are returned with every answer and rendered as interactive pills.
Replies stream in word by word, like a person typing — visitors get a grounded, cited answer in around 1.8 seconds, not a spinner.
A visitor writes in French, it replies in French. Your global customers get help in the language they’re comfortable with.
Visitors sometimes try to make chatbots ignore their instructions or say things they shouldn’t. SiteMind is built to resist that and stay on topic.
Under the hood
Untrusted page content is isolated from the system instructions and sanitized, resisting prompt-injection and jailbreak attempts.
Name your assistant and pick its tone — friendly, professional, playful, concise, or empathetic — so it sounds like part of your brand.
Widget
No developers, no SDK, no backend work. Paste one line and your assistant is live — and it looks like it belongs to you.
Copy a single script tag onto your site and you’re done. The whole widget is just 7 KB, so it loads instantly and never slows your pages down. It works on any website builder or platform.
Set the colors, position, corner style, and welcome message. Toggle whether sources show. It blends into your site instead of looking bolted on.
The chat window is fully self-contained, so it never breaks your styling or gets broken by it.
Under the hood
Rendered inside a Shadow DOM, isolated from your page’s CSS.
Show a friendly nudge message on the closed chat bubble to start more conversations — without being annoying.
Update the look or behavior from your dashboard and it goes live everywhere — no need to touch your website’s code again.
Insights
Every conversation is a signal. SiteMind turns them into a clear picture of what people want — and where your content has gaps.
See the questions people ask most, over any time range, with how this period compares to the last. Spot trends at a glance.
A dedicated list of questions your assistant couldn’t answer shows you exactly what content to add next.
Browse full transcripts and search them by keyword to understand what your visitors really need.
Download your analytics and conversations as CSV or JSON for your own reports or team reviews.
Offensive language from visitors is automatically masked in your dashboard and exports, so your team isn’t blindsided.
Account
Straightforward billing, real support, and a free trial with no card required.
Start with full access and no credit card. Add your site, see it work on your own content, then decide.
Simple monthly plans — not confusing “credits” that quietly change how many answers you get depending on settings. You always know what you’re paying for.
Live meters show how much of your plan you’ve used this period, so there are no surprises.
Open a ticket and get a threaded reply from a real person, right inside your dashboard.
Why SiteMind
Plenty of tools can bolt a chatbot onto your site. These are the things that make SiteMind one you can actually trust in front of customers.
It won’t invent answers
Most tools
Many AI chatbots will confidently guess when they don’t know — inventing prices, policies, or facts that were never on your site.
SiteMind
SiteMind answers only from your content and says “I couldn’t find that” when it doesn’t know. Trust is the default, not a setting.
It shows its work
Most tools
Most tools give you an answer with no way to check where it came from.
SiteMind
Every answer links back to the exact source page, so you and your visitors can verify it instantly.
One assistant, all your sites
Most tools
Competitors usually meter by “number of bots,” pushing you to run separate, disconnected assistants per site.
SiteMind
Point your main site, docs, and store at one assistant that answers from all of them together.
You can edit any answer
Most tools
With most tools, fixing a bad answer means re-uploading a whole document and hoping it re-trains correctly.
SiteMind
Open your knowledge base, edit the text, and the fix is live instantly. You control every word.
Pricing you can predict
Most tools
Credit-based billing is a common complaint — the number of answers you actually get changes with the settings you pick.
SiteMind
Flat plans with clear limits you can see. No credit math, no surprises.
FAQ
No. You add your website by pasting its address, and you install the chat widget by copying one line of code onto your site. There’s nothing to program.
No. SiteMind only answers using content it found on your website or in the files you added. If it can’t find the answer, it tells the visitor it couldn’t find it instead of guessing.
You can schedule SiteMind to automatically re-read your website every day, week, or month, and you can also trigger a refresh anytime. Edits you make directly in your knowledge base take effect instantly.
Yes. On the Growth and Pro plans you can add multiple domains that all feed a single assistant and one shared knowledge base, so it answers from everything at once.
You can upload PDF, Word (DOCX), plain text, Markdown, and CSV files, import FAQs, and connect Notion, GitHub, Confluence, Google Drive, and Dropbox.
No. Your content is private to your workspace and is only ever used to answer your own visitors’ questions.
Add your website, watch SiteMind read it, and ask it anything. Free for 3 days, no card required.