What’s new in SiteMind.

Shopify merchants can now add SiteMind to their storefront without copying any keys or editing theme code — install the app, connect, and turn on the embed.

• Dedicated Shopify app with a guided connect flow
• Your store’s own content starts building the assistant automatically
• No manual widget-key copying or origin setup

Your knowledge doesn’t only live on your website. You can now pull content directly from the tools your team already uses, so your assistant knows what you know.

• Five integrations: Notion, GitHub, Confluence, Google Drive, Dropbox
• Synced content joins the same knowledge base as your website and files
• Connections are secured with encrypted access tokens

Alongside PDF and Word documents, you can now upload plain text, Markdown and CSV files — useful for exports, notes and structured data.

• Upload TXT, Markdown and CSV
• Files are parsed, chunked and answerable like any other source

The whole dashboard was rebuilt as one coherent system — easier to navigate, faster to find what your customers are asking, and clearer about what your assistant knows.

• A real Knowledge Base hub: search, preview, edit and bulk-manage everything your assistant knows
• A standalone Documents section across all your domains
• Analytics with 7/30/90-day ranges, previous-period comparison, and clear alerts when answer rates drop
• A command palette (⌘K) that searches your knowledge and conversations

Add your main site, docs and store and have them answered by a single assistant from one shared knowledge base — instead of juggling separate bots.

• Multiple domains feed one assistant (plan-dependent)
• Flat, transparent plans with usage you can see
• 3-day free trial, no credit card required

Not happy with how your assistant answers something? Open your knowledge base, edit the text, and the change is live immediately — full control over every word.

• Search and filter every piece of knowledge across all sources
• Edit, add or delete individual answers
• Changes take effect instantly, with the answer cache refreshed automatically

A big step up in what your assistant can learn and how trustworthy its answers are — plus automatic recrawling so it stays current on its own.

• Upload PDF and Word documents and import FAQs
• Every answer now shows clickable source citations
• Suggested questions greet visitors in the chat window
• Schedule automatic recrawls (daily, weekly or monthly) to stay up to date

A dedicated WordPress plugin removes the need to edit your theme’s code — just enter your widget key and you’re live.

• Simple settings page in wp-admin
• No manual script editing

A full documentation hub covering setup, knowledge sources, the widget, analytics, security and billing — plus a live demo you can talk to.

• Ten in-depth guides
• A demo powered by SiteMind’s own real assistant