Conversational lead capture collects prospective buyer contact information (name, email, phone) directly within natural chat conversations.
Conversational lead capture is the automated collection and qualification of visitor contact details inside an AI chat dialog, passing leads directly to CRMs or webhooks.
Static website contact forms often suffer from low conversion rates. AI assistants engage visitors with helpful answers, then naturally invite them to share their email for follow-up.
Captured lead payloads are immediately dispatched via webhooks to HubSpot, Salesforce, or Slack.
SiteMind allows you to configure customizable lead capture forms that prompt visitors at designated conversation milestones and dispatch leads via real-time webhooks.
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Related Technical Concepts
Outbound Webhooks
Webhooks deliver real-time HTTP POST notifications to your backend whenever key events (like completed chats or captured leads) occur.
Function Calling (AI Tool Use)
Function Calling allows an AI assistant to trigger external APIs and webhooks by generating structured JSON parameters during a conversation.
Self-Serve Customer Support
Self-serve support empowers website visitors to find answers and resolve issues independently using conversational AI and knowledge bases.
Crawl your domain in 2 minutes, get instant grounded answers, and see your deflection rates.