Keep your sales and support teams in the loop. Route captured lead emails and urgent customer conversations directly into your dedicated Slack channels.
Get notified in Slack the second a visitor submits their email or requests a sales quote.
Slack alert cards include the visitor’s questions and requirements so reps can jump in immediately.
Send sales leads to #leads and support questions to #support via custom webhook events.
Quick Setup
In Slack API or App Directory, enable Incoming Webhooks and select the target channel (e.g. #leads).
Go to SiteMind Dashboard -> Webhooks & Actions -> Add Webhook -> Select "lead.captured" event and paste the Slack URL.
Click "Test Fire" to verify the Slack message arrives with full payload formatting.
Yes, you can subscribe exclusively to lead captures, answered chats, or visitor escalations.
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