Answer customers’ product questions from your published terms.
Customers want to know how your products work before they call. SiteMind answers from your published product pages, fee tables and FAQs, and links the page each answer came from, so the customer can read the exact wording.
What your visitors ask. And what SiteMind does with it.
What is the fee for an international transfer?
Answers from your published fee table and links it.
How do I close my account?
Answers from your help pages and links the steps.
Which documents do I need to open an account?
Answers from your onboarding pages or an uploaded checklist.
Should I put my savings into your fund?
That is advice your content should not give, so it declines. You can also tell it in its instructions to decline personal financial advice.
What to give it. So it can answer those questions.
Published terms and fees
Product pages, fee schedules, key facts documents and FAQs.
Exact wording where it matters
Write answers yourself for questions that must be worded exactly as compliance approved.
Links to the source
Each answer links the page it came from, so customers can read the full terms.
Where it stops. Worth knowing before you start.
Not for personal advice
It answers from your content only. It is not a regulated advice tool.
It does not see balances, transactions or accounts
SiteMind answers from your pages and files. It cannot look up balances, transactions or accounts unless you connect your own system with an AI action, available on Growth and above.
Questions. Answered plainly.
Not sure it fits your business? Ask us and we will say honestly.
Contact usNo. It answers only from your published content and declines questions that content does not cover.
No. Your content and your customers’ conversations are never used to train AI models.
Yes. Every conversation is kept in your dashboard for your team to read.
See it answer from your own site. Free for 3 days, no card needed.
No credit card required2-minute automated setupEmbed with one line