Go beyond answering static questions. SiteMind connects to your backend APIs and webhooks to look up live orders, check account status, trigger Zapier zaps, and update CRM records automatically.
Capabilities
Everything built into SiteMind is designed to solve real customer problems without complexity.
When a customer asks "Where is my order #12345?", SiteMind recognizes the intent, calls your order status API securely, and answers with real-time tracking data.
Automatically fire signed `chat.answered` and `lead.captured` webhook events to your CRM, Slack channel, or marketing automation platform.
Enforces strict JSON-Schema validation on all function arguments. Rejects malformed requests before they ever hit your server.
For actions like cancellations or bookings, SiteMind renders a clean interactive confirmation card inside the chat for the user to approve.
Workflow
Provide your endpoint URL, required parameters (e.g. orderId, email), and authorization headers.
When the visitor asks for live data, the model extracts parameters and triggers the secure tool call.
SiteMind formats the API response naturally and presents the answer to the visitor in seconds.
The SiteMind Difference
Native function calling and webhook engine included on Growth and Pro plans with zero extra platform fees.
Charges expensive custom enterprise add-ons ($500+/mo) or requires complex third-party middleware.
Strict RFC-1918 private subnet blocking, HMAC payload signing, and AES-256 encrypted credential storage.
Raw unvalidated webhook calls vulnerable to SSRF and credential leaks.
Interactive widget confirmation cards prevent accidental actions.
Executes actions blindly without visitor confirmation.
Answers
No! Simply paste your Zapier or Make webhook URL into the SiteMind dashboard to send lead data and conversation transcripts automatically.
Yes. You can store custom authorization headers, API keys, or basic auth credentials securely in the dashboard; they are encrypted at rest with AES-256-GCM.
Capture high-intent buyers, collect contact info, and route hot leads to your sales team.
Automated IngestionTurn your entire public website into a live, grounded AI assistant in under 3 minutes.
Zero HallucinationAnswers sourced strictly from your content with pgvector semantic retrieval and strict cosine gating.
Deploy in 3 minutes. Zero credit card required for your 3-day trial.