Restaurants & cafés
A restaurant’s website already holds the answers to almost every question guests ask — the menu, opening hours, whether you take bookings, where to park. SiteMind reads all of it and answers guests instantly, day or night, so nobody’s phone is ringing during the dinner rush.
Guests ask the same handful of questions constantly — “are you open on Sunday?”, “do you have vegan options?”, “can I book for 8 people?” — and every one interrupts service or sits unanswered in a DM until someone has a spare minute. Miss them and you lose the booking.
“Do you have gluten-free or vegan dishes?”
Pulls the real answer from your menu page so guests with dietary needs get a confident answer and actually show up.
“What are your hours this weekend?”
Never quotes stale hours — when you update your site, the assistant keeps up automatically.
“Can I book a table for 10 on Friday?”
Explains your real reservation policy and points guests to your booking link instead of leaving them guessing.
“Is there parking nearby? Are you dog-friendly?”
Answers the small logistics questions that decide whether someone chooses you over the place next door.
The assistant answers from your actual menu and pages. If a dish isn’t listed, it says so rather than inventing something a guest can’t order.
Change your hours for a holiday and the assistant updates itself on your schedule — no more “but the website said you were open.”
Tourists and locals alike get answered in the language they wrote in — useful for any restaurant with an international crowd.
Analytics show you the questions people ask most — maybe it’s time to make that parking info easier to find.
Who it helps
SiteMind answers questions about your reservation policy and links guests to your existing booking system. It surfaces the information; your booking tool takes the actual reservation.
Set SiteMind to re-read your site automatically, or refresh it manually anytime. You can also edit any answer directly and it updates instantly.
Related
Hotels & hospitality
Answer guest questions about rooms, check-in times, amenities, policies and directions instantly — before, during and after their stay.
Online stores & e-commerce
Answer shopper questions about products, shipping, returns and sizing instantly — turning “just browsing” into orders and cutting support tickets.
Ready to try it on your site?
Free 3-day trial, no card required.